Who are Ignition and Stripe?
Ignition is a secure engagement and payment platform designed specifically for professional services businesses. It integrates with Stripe, one of the world’s most trusted payment processors, which handles billions of transactions globally and is used by companies such as Xero, Atlassian, and Shopify.
Why am I signing an Engagement Agreement?
It is a requirement of our professional association (The Institute of Chartered Accountants of Australia & New Zealand) that all work undertaken is covered by an up-to-date and relevant Engagement Agreement detailing the scope of services/work to be done, terms & conditions and a breakdown of the fees for these services.
Why do you want a Digital signature?
Electronic signatures are a far more efficient way to collect your Engagement Agreement and allow you to sign anywhere without the use of a printer, paper or scanner saving time. This process automates the document flow and stores documents electronically, not to mention being environmentally friendly.
Why are you asking for payment details?
To meet regulatory obligations we are required to obtain formal engagement and clear, upfront fee consent from our clients. Entering your payment details through our secure platform confirms your agreement and authorises payment only for the services you approve.
You simply enter your bank or credit card details once and we will take care of all the invoicing and payments, meaning you don’t have to set up any direct debits or transfer payment for individual invoices.
Please note you will receive copies of all invoices and receipts for payment so there is complete transparency of the transactions. It also means no phone calls from us re overdue invoices. This process automates the invoicing and payment processes in line with the signed Engagement Agreement.
Is this required by law?
We’re professionally required to provide a written engagement that outlines scope and fees (APES 305). Using Ignition helps us do this efficiently and securely.
Is my data safe?
Yes. Ignition is hosted on secure servers, is ISO 27001 certified, and complies with both the Australian Privacy Act and GDPR. We also have internal cyber security measures in place to protect your data.
Ignition uses Stripe, one of the world’s most secure payment platforms. Yes. Stripe is PCI-DSS Level 1 compliant, the highest standard for payment security. All payment method details are fully encrypted.
All sensitive payment details are transmitted directly to Stripe over SSL connections and are not logged or stored in Ignition systems. No-one has access to your payment details, including us.
What are the benefits for me?
- Easy and transparent engagement process
- Authorised payments only
- High-level data protection
- Clear documentation of our agreement
Why does the email look different to the ones I normally receive?
The email containing a link to your electronic Engagement proposal is sent directly from our Ignition software and not through our client email system. This email has our branding, but is a system generated no reply email address “no-reply@practiceignition.com”.
If you have any questions about your proposal, please email your accountant directly or email the team on info@treystawealth.com.au
What if I’m still uncomfortable?
We’re happy to walk you through the process or answer any further questions. Please know we’ve chosen these systems to ensure your protection, and we appreciate your due diligence in asking.













































